Terms of service

Terms and Conditions

Effective Date: 10-06-2026
Last Updated: 10-06-2026

These Terms and Conditions (“Terms”) govern your access to and use of the
website www.yourscentstories.com (the “Site”) and all services, products, and content
provided by YOUR SCENT STORIES LLP, a company registered
under the Limited Liability Partnership act, 2008, having its registered office at D No 21, Near Pinto Garden, Hoige Bazar, Mangalore, Karnataka, India – 575001 (“Company,” “we,” “us,” or “our”).

By accessing or using the Site, placing an order, or interacting with our services, you
(“you,” “User,” “Customer”) agree to be legally bound by these Terms. If you do not
agree with these Terms, you must refrain from using the Site.

1. Use of Website

1.1. You must be at least 18 years old to use this website or make any purchase.
1.2. You agree to use the Site for lawful purposes only and in accordance with these
Terms and all applicable laws and regulations.
1.3. You may not use the Site for any purpose that is unlawful or prohibited by these
Terms, including but not limited to transmitting harmful code, harassing other users,
or misrepresenting your identity.

2. Product Information and Availability

2.1. We strive to display accurate product descriptions, prices, and availability.
However, we do not guarantee that product descriptions or other content on the Site
are accurate, complete, reliable, current, or error-free.
2.2. We reserve the right to modify, discontinue, or change the availability of any
product or service without prior notice.

3. Pricing and Payments

3.1. All prices displayed on the Site are in Indian Rupees (INR) unless stated
otherwise.
3.2. Prices are subject to change without notice.
3.3. Payment must be made in full at the time of placing an order via accepted
payment methods on the Site.
3.4. All payment transactions are securely processed through third-party payment
gateways. We do not store your payment information.

4. Orders and Acceptance

4.1. All orders are subject to availability and acceptance.
4.2. We reserve the right to refuse or cancel any order for any reason, including but
not limited to product unavailability, pricing errors, suspected fraud, or violation of
these Terms.
4.3. Upon successful placement of an order, you will receive an email or SMS
confirming receipt. This communication does not constitute acceptance of your
order. Acceptance occurs when we dispatch the product.

5. Shipping and Delivery

5.1. Delivery timelines, methods, and shipping charges are outlined in our Shipping
Policy, which is incorporated herein by reference.
5.2. Risk of loss and title pass to the customer upon dispatch of the product from our
warehouse.

6. Returns, Exchanges, and Refunds

6.1. Our policies regarding returns, refunds, and exchanges are governed by our
Return and Refund Policy, available on our website.
6.2. Products that have been used, opened, or tampered with may not be eligible for
return unless defective or damaged on arrival.

7. Intellectual Property

7.1. All content, including but not limited to product designs, logos, trademarks, text,
images, graphics, and software on the Site is the intellectual property of YOUR SCENT STORIES LLP or its licensors.
7.2. You may not copy, reproduce, distribute, display, sell, or use any content without
our prior written consent.

8. User Accounts

8.1. To access certain features or services, you may be required to register for an
account.
8.2. You are responsible for maintaining the confidentiality of your account
credentials and for all activities that occur under your account.
8.3. We reserve the right to suspend or terminate your account for any violation of
these Terms or for suspicious activity.

9. Third-Party Links

9.1. The Site may contain links to third-party websites or services that are not owned
or controlled by us.
9.2. We are not responsible for the content, privacy policies, or practices of any thirdparty websites. Your access to such sites is at your own risk.

10. Limitation of Liability

10.1. To the maximum extent permitted by applicable law, we shall not be liable for
any indirect, incidental, consequential, or punitive damages, including but not limited
to loss of profits, data, or goodwill, arising out of or related to your use or inability to
use our Site or services.
10.2. Our total liability to you for any claim shall not exceed the amount paid by you
for the product or service in question.

11. Disclaimer of Warranties

11.1. The Site and its content are provided “as is” and “as available” without any
warranties of any kind, either express or implied.
11.2. We disclaim all warranties, express or implied, including but not limited to
warranties of merchantability, fitness for a particular purpose, and non-infringement.

12. Indemnification

You agree to indemnify, defend, and hold harmless YOUR SCENT STORIES LLP, its affiliates, directors, employees, and agents from and against
any claims, liabilities, damages, losses, and expenses arising from your use of the
Site, violation of these Terms, or infringement of any third-party rights.

13. Governing Law and Jurisdiction

13.1. These Terms shall be governed by and construed in accordance with the laws
of India, without regard to its conflict of law provisions.
13.2. Any disputes arising out of or relating to these Terms shall be subject to the
exclusive jurisdiction of the competent courts of Mangalore, Karnataka, India.

14. Force Majeure

We shall not be liable for any failure to perform or delay in performance caused by
circumstances beyond our reasonable control, including but not limited to natural
disasters, pandemics, war, strikes, governmental actions, or interruptions in internet
services.

15. Modifications to Terms

We reserve the right to update or modify these Terms at any time. Changes will be
posted on this page with a revised “Last Updated” date. Continued use of the Site
after such changes constitutes acceptance of the revised Terms.

16. Contact Information

For any questions, concerns, or legal notices regarding these Terms, you may
contact us at:

YOUR SCENT STORIES LLP
D No 21, Near Pinto Garden, Hoige Bazar
Mangalore, Dakshina Kannada
Karnataka, India – 575001
Email: Care@yourscentstories.com
Phone: +91 7259582218